Episode 56

Chronically Automated - Episode #6 Automation is Not a Personality. Stop Hiding Behind It!

In this latest episode of Chronically Automated, Megan and Anthony peel back the shiny layer of automation to get real about something nobody’s talking about enough: hiding behind your systems. Megan dives into the uncomfortable truth of over-automation, when tech becomes a shield instead of a solution. Whether it’s dodging customer confrontations, masking mistakes with cold autoresponders, or letting bots take over the emotional core of your brand, they expose how automation can go from asset to liability fast.

Anthony jumps in from a sales lens, venting about the emotionally disconnected experience so many brands are delivering. He and Megan both challenge the myth that automation is the answer to everything. The real magic? Balance, knowing when to lean on systems and when to bring in the human touch.

The episode also dives into raw, real-life examples, including Anthony’s own frustration moment that Megan helped unravel. Not with a workflow, but with a phone call. They unpack how authenticity is becoming the new currency in a world dominated by AI, and how simple, unscripted actions like personal voice notes or live DMs can build real relationships that bots just can't replicate.

This episode is a must-listen for anyone building a personal brand, navigating high-ticket sales, or trying to automate without losing their soul. It's not about killing automation. It’s about knowing when to take your face out of the funnel and show up.

About the Podcast

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The Queen of Automation
Technology is only good when it works.

About your hosts

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Meghan Donnelly

She’s the owner and founder of The Digital Unicorns, a small digital operations agency that helps multi-6-figure businesses streamline and optimize their digital experience with automated systems and tools. She’s also the brains and the chaos behind The Queen of Automation. Meghan has over 15 years in the digital operations industry, with a ton of experience and geeky expertise to share. As a business owner with ADHD, automation changed her life, and she loves sharing techy tips and tricks with other entrepreneurs.
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Andrea Salazar

Meet Andrea, our Social & Customer Engagement Ninja. She handles all our social and community management, collaborating with other brands to help boost our brand’s online presence. Her goal is to make our customers happy through smart communication and engagement strategies. When not at work, you’ll find her enjoying life as a mom of two, juggling career wins with family fun.