Episode 34

Episode #34 Retention, Automation, and Breaking the Rules of Marketing with Steph Vrona

Alright, let’s cut to the chase—cannabis marketing is a mess. It’s full of outdated systems, ridiculous red tape, and business owners who are so obsessed with getting new customers that they completely ignore the ones they already have.

That’s exactly why I brought Steph Vrona on the show today. She’s the founder of HighDef Studio, and she’s single-handedly shifting the way cannabis brands think about retention marketing.

We got into why dispensaries are constantly struggling despite raking in millions, why most cannabis loyalty programs are absolute trash, and how the industry keeps getting in its own way by refusing to embrace marketing operations. Steph is out here preaching the gospel of keeping your damn customers happy, and she’s got the data to back it up.

Of course, we didn’t stop there. We also got real about entrepreneurship, ADHD, and the absolute BS of “work-life balance.” Steph and I both know that being an entrepreneur isn’t about clocking in and out—it’s about building a business that actually works for you. We talked about automation, delegation, and why the smartest thing you can do is stop doing everything yourself. If you’ve ever found yourself drowning in tasks you hate instead of running your business like a boss, you need to hear this episode.

Steph doesn’t sugarcoat anything, and neither do I. If you’re tired of hearing the same old business advice and actually want to make more money without burning yourself out, hit play and take some notes.

Connect with Steph Vrona

🔗 LinkedIn: Steph Vrona

🌐 Website: HighDef Studio

About the Podcast

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The Queen of Automation
Technology is only good when it works.

About your hosts

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Meghan Donnelly

She’s the owner and founder of The Digital Unicorns, a small digital operations agency that helps multi-6-figure businesses streamline and optimize their digital experience with automated systems and tools. She’s also the brains and the chaos behind The Queen of Automation. Meghan has over 15 years in the digital operations industry, with a ton of experience and geeky expertise to share. As a business owner with ADHD, automation changed her life, and she loves sharing techy tips and tricks with other entrepreneurs.
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Kristen Strickler

Kristen is the head of storytelling and a copy ninja who works behind the scenes at The Digital Unicorns and The Queen of Automation. She helps tame the chaos and bring Meghan’s story to life. She loves learning new tech tips and tricks from Meghan and then writing about them so others can learn, too. When she’s not writing, she’s chasing her two toddlers around.
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Andrea Salazar

Meet Andrea, our Social & Customer Engagement Ninja. She handles all our social and community management, collaborating with other brands to help boost our brand’s online presence. Her goal is to make our customers happy through smart communication and engagement strategies. When not at work, you’ll find her enjoying life as a mom of two, juggling career wins with family fun.