Episode 39

Episode #39 Automation Without Purpose Is Just Chaos - A Real Talk with Mark Bentcover

On this episode of The Queen of Automation, I sat down with Mark Bentcover, Agile strategist, Lean systems expert, and the brain behind Creative Kraken. We had the kind of conversation that cuts through the noise and gets to the real stuff: how to actually make tech and systems work for you, not the other way around.

Mark’s background is deep, IBM, Boeing, decades of program management, but what makes him brilliant is how he brings creative energy into operations. 

We talked about the myth of work-life balance, why most people are using tech backwards, and how to align your business around a purpose that actually matters.

We also went deep on agile thinking (for life and business), the obsession with automation for automation’s sake, and how to stop wasting time on tools that don’t move the needle. If you’re building, scaling, or just trying to make your systems feel less chaotic, this one’s going to hit.

Connect with Mark on LinkedIn if you’re ready to think differently about operations, creativity, and how to run your business like it was built on purpose.

About the Podcast

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The Queen of Automation
Technology is only good when it works.

About your hosts

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Meghan Donnelly

She’s the owner and founder of The Digital Unicorns, a small digital operations agency that helps multi-6-figure businesses streamline and optimize their digital experience with automated systems and tools. She’s also the brains and the chaos behind The Queen of Automation. Meghan has over 15 years in the digital operations industry, with a ton of experience and geeky expertise to share. As a business owner with ADHD, automation changed her life, and she loves sharing techy tips and tricks with other entrepreneurs.
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Andrea Salazar

Meet Andrea, our Social & Customer Engagement Ninja. She handles all our social and community management, collaborating with other brands to help boost our brand’s online presence. Her goal is to make our customers happy through smart communication and engagement strategies. When not at work, you’ll find her enjoying life as a mom of two, juggling career wins with family fun.